A comprehensive customer management system that can manage all sales and support contacts via the web.
It is an open-source CRM system that centrally manages equipment, repair, and inspection history, standardizing maintenance operations. It standardizes after-sales service operations, including inquiry responses, maintenance contracts, equipment information, and dealer collaboration, achieving improved response quality and operational efficiency. It supports operations such as facility management, equipment/machine management, maintenance, and dealer management, with a wealth of implementation experience in manufacturing and equipment maintenance industries.
Basic Information
■ Product Name: F-RevoCRM
■ Provision Type: Cloud (SaaS) / Enterprise (On-Premise)
■ Target Industries: Manufacturing, Equipment Maintenance, Facility Management, Environmental Measurement and Facility Management, etc.
■ Target Departments: Management, Design and Manufacturing, Field Service, Sales Departments.